Technical Support Agent
From 4-hour log hunts to a verified root cause in about a minute.
Paste logs or connect your log stream. The agent groups repeated errors, matches known failure patterns, cites the exact log lines behind its diagnosis, and writes an ordered fix plan that flags any destructive command before your team runs it.
$15,000–$40,000 CAD
The problem
- ✗Senior engineers lose hours reading logs during every incident.
- ✗Cloud AI tools mean shipping production logs—and secrets—to third parties.
- ✗Generic chatbots guess at causes and suggest commands that can make things worse.
How it works
- Runs entirely on private infrastructure; logs never leave your network.
- Every diagnosis cites log lines verified word-for-word against your data.
- Destructive commands (rm -rf, DROP, kubectl delete, --force) are flagged before anyone runs them.
Try it live
This demo runs on our private GPU cluster in Kamloops—your input never touches a public AI service.
Paste Logs or Stack Trace
0 / 60,000 characters. Remove secrets and customer data before pasting into a public demo.
What you receive
- Private support agent deployed on your hardware or our sovereign cloud
- Connectors for your log sources (files, journald, Docker, Kubernetes, Loki/ELK)
- Runbooks and known-failure patterns tuned to your stack
- Slack / Teams alerts with diagnosis and fix plan attached
Who it is for
- Dev teams without 24/7 SRE coverage
- MSPs and IT departments supporting many client systems
- Regulated teams that cannot send logs to cloud AI
How we deploy it
Connect
We connect your log sources and capture your stack and past incidents.
Tune
Failure patterns and runbooks are tuned to your services and infrastructure.
Respond
Incidents arrive with a root cause, evidence and a safe fix plan.
Scope your Technical Support Agent
Fixed-fee implementation sized to your systems, data and integrations.
$15,000–$40,000 CAD
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